Education

Sellers Skills Academy

An educational platform for IBM sellers worldwide during the COVID-19 pandemic.

Award - Client Technical Value Achievement Award

Client

Client

IBM
IBM

Company/Institution

Company/Institution

IBM - Rapid Prototyping Team
IBM - Rapid Prototyping Team

Industry

Industry

Education
Education

Project Date

Project Date

2020
2020

My Role

My Role

Project Lead
Project Lead

Challenge

During the pandemic, IBM sellers were unable to attend in-person training events. These events provide a unique opportunity to meet colleagues from other teams, attend talks from market leaders, and improve various skills. 

Outcome

To accommodate these extreme circumstances, I was asked to lead the design of a digital education platform that could replicate these in-person training events digitally. I created a digital 'campus' where users could visit different areas of campus. Some examples included the masterclass area for talks from market leaders, the gym for live yoga sessions or the cafe to socialise with colleagues. 

Skills & Tools

Tools

Tools

  • Sketch

  • Invision

  • Mural


Skills

Skills

  • UI/UX Design

  • User research

  • User Interviews & Surveys

  • Design Thinking

  • Workshop facilitation

  • Creation of hi-fidelity designs

  • Design to developer handover

Process

Process

Process

Exploration of Existing Educational Platforms

Interviews with IBM Sellers